Install / Reinstall Operating System
If you ever feel like you need to start over, just let us know and
we'll format your server and reinstall the operating system for you. If
you're interested in switching to a different OS, we can help you out
there too!
Install / Reinstall Control Panel
Sick of Plesk? cPanel? No
Control panel? Let us install/reinstall the control panel of your
choice. We'll get all the services setup and running (HTTP, mail, FTP,
etc.)
QuickSwitch
Coming from another host? Don't feel like
performing a dreaded migration? (Who does!) We offer a Free QuickSwitch
service where we'll package your old site up and move it to us! (Some
restrictions apply: Must be using cPanel, Plesk, or Helm with your
previous host.)
Operating System Upgrades / Security Updates
Not sure how to
keep your OS updated and secure? Or, perhaps you do but don't want to
mess with it anymore? Let us help! We'll keep your server/acccount
update with the latest OS and security updates to keep your server
running smoothly.
Control Panel Updates
Did you know that cPanel, Plesk, and Helm
typically offer updates every few weeks? Most people don't have time to
deal with keeping ther control panel up to date. We'll make sure you
are constantly running the latest and greatest control panel. You could
be missing out on a great deal of cool features now!
Reactive Monitoring
Let's face it, we're all dealing with
complex machines here. Sometimes, Apache decides it doesn't want to
run, the FTP process decides to fail, you name it. With reactive
monitoring, we'll make sure that your services stay online. If they
should fail, our scripts will automatically restart the service for
you!
3rd Party Application Installation and Configuration
As part of
SupremeSupport,
we offer assistace with installing and configuring popular web/server
applications. Looking to run a steam powered game server? Or perhaps,
you're looking at running a streaming radio station. We'll recommend
the best software to do the job and get it installed for you.
5 Minute SLA on Emergencies / 1 Hour All Other Tickets
SupremeSupport
also offers a truely unique SLA in this industry. Have an emergency?
Need your server rebooted? We'll guarantee a response within 5 minutes,
24 hours a day, 7 days a week. For all other issues, we'll guarantee a
1 hour response time. This is an incredible offer, let us be your
security blanket (no pun intended) for those middle of the night
problems!
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