100TB owns and operates world-class networks in Salt Lake City and London which run on the latest Cisco routing equipment. SoftLayer operated networks utilize Juniper routing equipment. Our networks use only the latest top-of-rack networking equipment from Cisco with each switch having 40Gbps of forwarding capacity. Additionally, we run multiple world-class carriers to all of our data centers where we have an ultra-redundant BGP network. Find out more about our network by clicking here.
Data centers are the jewel in 100TB’s crown. Our infrastructure is second to none. Harnessing the power of Cisco’s Nexus platform and ASR, our hardware and software feature the designer labels of web hosting technology. Find out more about our many data centers by clicking here.
We provide a true on-demand infrastructure so you have control of every service inside your control panel.
Our powerful Tera Control Panel is focused on usability and automation so you are empowered to make timely decisions. Within the Tera Control Panel you can manage your server, the network, and more.
Through our automation tools we provide you full switch port controls, full IP automation, your own dedicated VLAN, and a full private network.
100TB provides 24/7 support 365 days a year. You can reach us any time by ticket, live chat or phone. We are one of the only providers to have all three options as a support method. You'll have a response within 15 minutes of submitting your ticket and this is all backed by SLA's.
We have data center techs ready to assist you with any hardware issues you may have. We also have a managed service add-on which you can simply add during the order process that helps you if you wish for your un-managed server to be made into a managed server. All of support is in-house and strives for excellence. We have a support team that cares about your business.
We provide you full control over your dedicated server within our Control Panel known as Tera. Our Tera Control Panel is user-friendly and will allow you to do anything you need to do with your server or account with ease.
All of the dedicated server administration tools are found inside the Tera Control Panel as well as our fully redundant DNS setup and management, SSL certificate management, bandwidth monitoring, OS reload, system reboots, IP management and routing, software license management, full billing/accounting tools and much more.
We also give you the ability inside the Tera Control Panel to order dedicated servers within your account and have them provisioned within 1-2 hours. We believe that providing you more control not only makes sense but gives you the solutions you need to act quickly in today's fast-paced business climate.
Not everyone is an experienced system administrator but at 100TB one is never more than a phone call away! We know that of all your server requirements the most important is that your server be up and running at peak efficiency.
That's where our management options come in! We have several tiers of support available from basic reboots to full hands-off management, and everything in between. No matter what your comfort level with server upkeep is our seasoned system technicians can keep things up and running.
|Dedicated Server Management Level||Unmanaged||Managed||Supreme
|Install / reinstall operating system|
|Install / reinstall control panel|
|Operating system updates / security updates|
|Control panel updates|
|3rd party application installation and configuration|
|30-minute SLA on emergencies / 1 hour on all other tickets|
* Limited on typical web applications. Excludes PSX, etc.